By Gay Hendricks and Kate Ludeman, the authors of The
Always tell the truth.
Especially tell the truth about personal facts and feelings. Make
everything in your business open-book whenever possible. Teach
everyone how to read the spreadsheet, make all salaries public.
Never hide anything that's not absolutely required to be hidden.
Always take 100% responsibility for any
activity you're involved in.
If you are in a
leadership position, take 100 percent, not 200
percent. Require each participant to take 100 percent
responsibility. It is the only way to achieve true equality.
Scrupulously attend to all agreements
you make and others make with you.
Keep track of your agreements. Do
everything you say you are going to do. Don't do anything you said
you wouldn't do. Demand the same of others. If you catch yourself or
others in a broken agreement, cop to it or attend to it immediately
and fix it.
Never gossip and never get in the
middle of communications between other people.
Make your no-gossip commitment
public, and state your intention to stay out of the middle of
conflicts and communication glitches.
Set aside daily creative-think-time and
make it sacred.
Your intention is to renew your
spirit and open
your full creativity. Find your own preferred method:
meditate, deep breathe, sit quietly, doodle. If you miss a day, do
twice as much the next day.
Make a to-do list and update it
constantly throughout the day.
Put your most dreaded activities
first and do them first thing.
Go to the source.
Whenever you hear of something
that makes you feel uncomfortable, talk to all parties concerned and
listen carefully to them.
Give then them ten minutes of
communication that is needed to solve most problems. Try to listen
without an agenda as much as possible.