Describe the situation and define the problem.
Help people to understand
the problem to be solved and clarify the objectives.
productive objectives and keep group on track.
everyone to contribute. Control dominating participants. Celebrate
Use different techniques to draw ideas from group.
Build on each other. Let others' ideas take you somewhere
synergize, and improve upon ideas.
Be creative. Go
Think outside the box. Sometimes the wildest ideas lead to great ones. The wilder
the ideas the better Step out of your shoes to surface new insights.
("What if you were a cat, or a film scenario writer – how would you
solve the problem?"). Encourage
Creative Problem Solving
Don't overlook the obvious –
solution is sometimes the best.
No ideas are bad ideas.
All ideas are good
ideas. (Actually, a minority opinion offered during group decision
making often stimulates more
innovative solutions to a problem).
Don't fear repetitions. At different
moments you see with different eyes. During discussion afterwards
the duplicate ideas you may find them different or they may trigger
a different response at a different time.
stop and discuss. Go for quantity, not
quality. Keep the momentum going.
Record and display each idea.
Make sure each idea is complete
– don't use one-word
descriptions to avoid misunderstanding. Don't edit.
change hats to select the best
ideas. Look through your
list of ideas and circle the 20% that will yield 80% of the results
you are looking for. Encourage