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People Skills
Listening
5 Effective Listening Techniques
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By: Vadim Kotelnikov
Inventor and Founder
Ten3 Business e-Coach
1000ventures, 1000advices.com
Author of the Smart & Fast mini-course
Your People Skills
Five Listening Techniques
Pretending ignorance or 'Socratic': Socrates pretended ignorance in order to encourage others to express their views fully >>>
Encouraging: Using various verbal and non-verbal means to encourage others to continue talking.
Noting and reflecting emotions: Identifying and sorting out the other person feelings.
Paraphrasing: Restating what the other person said in different words to allow him or her to confirm that you have understood what they intended.
Summarizing: Restating the conversation or a large part of it.
Micro-course
Why and How To Listen