Business Skills

 

Manager

Delegation DOs and DON'Ts

 

By: Peter Drucker

Source: Managing for Results by Peter Drucker

Peter Ferdinand Drucker is revered as the father of modern corporate management. He was often called the world's most influential business guru. His thinking transformed corporate management in the latter half of the 20th century.

 

DOs

  • Chose delegates based on a fair and objective assessment of his or her skills and abilities in relation to the requirement of the task

  • Give precise instructions; use simple procedures; show employees how to do something and explain why it is done that way

  • Show how each delegation contributes to organizational goals

     

  • Clarify expected results

  • Develop together standards of performance; recognize superior performance

  • Discuss problems; answer questions; seek employees' ideas about how to do the job

  • Be supportive; exhibit trust; keep your promises

  • Praise positive achievements in public

DON'Ts

  • Don't delegate in a haphazard fashion

  • Don't over-exercise your power; don't try to dominate the delegates; be rather a leader than a mentor

  • Don't criticize employees in front of others

  • Don't overreact to problems or mistakes

  • Don't over-control the performance

         

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