People Skills

  Building Relationships


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Vadim Kotelnikov

By: Vadim Kotelnikov

Inventor and Founder

Ten3 Business e-Coach




"The worm lures the fish, not the fisherman and his tackle." Angler's maxim

Lao Tzu Taoism Building Relationships Vadim Kotelnikov Effective Listening Effective Speaking Yin and Yang Knowing People

NLP Technology of Achievement

Three Steps in Building Successful Relationships

  1. Determine mutually satisfying goals

  2. Establish and maintain nonverbal rapport

  3. Produce positive feelings in others


Building Successful Relationships

A Short Course In Human Relations

Confucius on Relationships


People Skills

Dale Carnegie's 10 Advices on People Skills

Effective Communication

6 Creative Questions To Move From HOW Are You To WHO Are You

Effective Listening

Connecting with People

How To Be Funny and Make People Laugh

Establishing Rapport

Building Trust

10-Step Yoga Guideline for Resolving Inner and Outer Conflict

Strong Relationships Are Good for Your Health



Business Skills

Relationship Marketing and Selling

Relationship Banking

Knowing Yourself and Others


Managing Cross-Cultural Differences

12 Tips for Global Business Travelers

Building Relationships the Key to Your Personal and Business Success

Your success in every area of life and business are based largely on the quality and quantity of relationships that you can initiate and develop over time.

Your People Skills 360


Giving and Receiving An Ongoing Balancing Act

Every interpersonal relationship is built on this fact of life. He who always gives acts against this principle just as much as he who only takes. Life doesn't go very well when you fail to strike a healthy balance between the two. Remind yourselves of love and translate the word "love" into action, because that is the basis of harmonic relationships and gracious giving and receiving. When giving and receiving are in proper balance you have time both to listen and to tell, to help others and to receive help, to be there for people in need and to ask people for something.

Yin and Yang of Communication

"Think once before you give, twice before you take but a thousand times before you ask for something." Marie von Ebner-Eschenbach

Get Interested in People

"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you," advised Dale Carnegie.

Resolve to focus your energy on helping others feel valued and appreciated. Show your appreciation with a thank-you, or a smile. Call up someone you haven't spoken to in a while, just to catch up on how they are. If you have children, give one child at a time your full attention for an afternoon. Write a note of appreciation to someone who is important to you.

Your Most Important Relationship

Your relationship with yourself is your closest and most important relationship... More

Relationship Marketing and Selling

"Anyone who views a sale as a transaction is going to be toast down the line. Selling is not about peddling a product. It's about wrapping that product in a service and selling both the product and the service as an experience. This approach to selling helps create a vital element in the process: a relationship,"  says Marilyn Carlson, CEO Carlson Companies

Synergistic Selling: 3 Pillars

Customer relationship management is the management of customer communication over a relationship continuum. It includes relationship strategy and multi-channel relationship programs that produce both business value and customer experiences on a scale not seen in traditional marketing... More