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Building Relationships – the Key
to Your Personal and Business Success
Your success in every area of life and business
are based largely on the quality and quantity of
relationships that you can initiate and develop over time.
Your People Skills 360
Giving and Receiving
– An Ongoing Balancing Act
Every interpersonal relationship is built on
this fact of life. He who always gives acts against this principle just as
much as he who only takes. Life doesn't go very well when you fail to strike
a healthy balance between the two. Remind yourselves of
love and translate the word "love" into action, because that is the
basis of harmonic relationships and gracious giving and receiving. When
giving and receiving are in proper
balance you have time both to
listen and to
tell, to help others and to receive help, to be there for people in need
and to ask people for something.
Yin
and Yang of Communication
"Think once before you
give, twice before you take but a thousand times before you ask for
something."
– Marie
von Ebner-Eschenbach
Get Interested in People
"You can make more friends in two months by
becoming interested in other people than you can in two years by trying to
get other people interested in you," advised
Dale Carnegie.
Resolve to focus your energy on helping others
feel valued and appreciated. Show your appreciation with a thank-you, or a
smile. Call up someone you haven't spoken to in a while, just to catch up on
how they are. If you have children, give one child at a time your full
attention for an afternoon. Write a note of appreciation to someone who is
important to you.
Your Most Important Relationship
Your relationship with yourself is your closest
and most important relationship...
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Relationship Marketing and Selling
"Anyone who views a sale as a transaction is
going to be toast down the line. Selling is not about peddling a product.
It's about wrapping that product in a service – and selling both the product
and the service as an experience. This approach to selling helps create a
vital element in the process: a relationship," says Marilyn Carlson,
CEO Carlson Companies
Synergistic Selling: 3 Pillars
Customer relationship management is the management of customer
communication over a
relationship continuum. It includes relationship strategy and
multi-channel relationship programs that produce both
business value and customer experiences on a scale not seen in
traditional marketing...
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