Six Steps of the Problem-Solving Process
Identify and define the
as an integral part of the whole system.
positively, identify causes,
Evaluate the alternative solutions;
simulation games with the most
④ Make a
Implement the decision, assign clear
responsibility for carrying out the
decision and set a deadline for
completion and review.
up, monitor the implementation, compare
actual results with expected ones and
adjust the course of action accordingly.