1. Identify and define the problem

2. Proceed positively,  identify causes, generate alternative solutions

3. Evaluate the alternative solutions

4. Make a clear decision

5. Implement the decision, assign clear responsibility for carrying out the decision and set a deadline for completion and review.

6. Follow up, monitor the implementation, compare actual results with expected ones and adjust the course of action accordingly.

Turning Problems Into Opportunities: 6 Tips