Business Processes



Canon Production System (CPS)

9 Wastes To Be Eliminated & 6 Guidelines of Canon's Suggestion System


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Executive Summary by

Vadim Kotelnikov

Synergizing Business Processes (Ten3 Mini-course)



Waste Categories and 9 Wastes To Be Eliminated

  1. Work-in-process. Stocking items not immediately needed

  2. Quality. Producing defective products.

  3. Facilities. Having idle machinery and breakdowns, taking too long for setup.

  4. Expenses. Overinvesting for required output.

  5. Indirect labor. Excess personnel due to bad indirect labor system.

  6. Talent. Employing people for jobs that can be mechanized or assigned to less skilled people.

  7. Motion. Not working according to the best work standards.

  8. Product Design. Producing products with more functions than necessary.

  9. New-product run-up. Making a slow start in stabilizing the production of a new product.

Kaizen Time

In some Canon plants, the foremen are told to set aside the half-hour as Kaizen time time to do nothing but thinking improvement in the workshop.

The foremen use this period to identify problems and work on Kaizen programs. Factories are advised not to hold meetings during this 30-minute period, and foremen should not even answer the telephone then.

Kaizen Strategy: 7 Conditions for Successful Implementation

6 Guidelines of the Canon's Suggestion System


  1. Always show a positive response to suggestions for improvement.

  2. Help workers to write easily and give them helpful suggestions about their work.

  3. Try to identify even the slightest inconvenience for the workers. (This requires very good superior-subordinate communication.)

  4. Make the target very clear. Example: How many suggestions do we need this month? Which area (quality, delivery, manpower, etc.) do we need to work on now?

  5. Use competition and games to arouse interest, such as displaying individual achievement charts.

  6. Implement accepted suggestions as soon as possible. Give awards before payday.

Synergizing Business Processes (Ten3 Mini-course)

Continuous Improvement Firm (CIF)

Canon Production System (CPS)

Five Ss at Canon

Japanese-style Suggestion System

Efficiency Improvement

The Tao of Employee Empowerment

Lean Production    Free Micro-course

Kaizen vs Kaikaku and 10 Kaikaku Commandments

Toyota Production System (TPS)

7 Principles of Toyota Production System (TPS)

10 Commandments of Improvement

Glossary Kaizen & Lean Production



Kaizen Mindset

Successful Implementation of Kaizen Strategy: 7 Conditions

Quick and Easy Kaizen

Kaizen and Total Quality Management (TQM)

Kaizen and Radical Innovation

Case Studies

Fidelity Investments: Practicing Kaizen

Sustainable Competitive Advantage

Competitive Advantage: USA vs. Japan

Quality Management

Deming's 14 Point Plan for Total Quality Management

STRIDES a Model for Solving Complex Problems