STRATEGIES

Solutions: Good, Better, Best

4 Types of Problems

4 Levels of Problem-Solving Strategies

Ask the Right Questions

Positive Problem Solving

A-to-Z of Creative Problem Solving (CPS)

How To Find a Creative Solution

Problems are Opportunities

Turn Problems To Opportunities

Turn Failures To Opportunities

Turn Customer Problems To Business Opportunities

TECHNIQUES

Problem Solving Process: 6 Steps

Simple Solution

Flexible Achiever

Work Backward
Strategic Problem Solving

Solving People Problems

Selling is Problem Solving

Subconscious Problem Solving

Brainstorming Rules

THINKING SKILLS

Creative Problem Solver
Beginner’s Mind

Multi-sensory Immersion

How To Defeat a Mightier Opponent

Defeating a Mightier Opponent: 6 Keys

“Why? What If?” Questions

CLASSIC METHODS of PROBLEM SOLVING

Socratic Questions

NLP approach: Reframing

Roger von Oech: 6 CPS steps

GE Work-Out: Rattlers and Pythons

GE Work-Out: 7 Steps

Problem Solving Process at Toyota:  5-Why  ▪  A3

McKinsey approach to Strategic Problem Solving

Fidelity Investment: STRIDES model

Harvard Negotiation Project: Separate People from Problem

Conflict Resolution: No-Lose Method