**
STRATEGIES**
Solutions: Good, Better,
Best
4 Types of Problems
4 Levels of Problem-Solving
Strategies
Ask the Right Questions
Positive Problem Solving
A-to-Z of Creative Problem
Solving (CPS)
How To Find a Creative
Solution
Problems
are
Opportunities
Turn Problems To
Opportunities
Turn Failures To
Opportunities
Turn Customer Problems To
Business Opportunities
TECHNIQUES
Problem Solving Process: 6
Steps
Simple Solution
Flexible Achiever
Work
Backward
Strategic Problem Solving
Solving People Problems
Selling is Problem Solving
Subconscious Problem Solving
Brainstorming Rules
THINKING SKILLS
Creative Problem Solver
Beginner’s Mind
Multi-sensory Immersion
How To Defeat a Mightier Opponent
Defeating a Mightier Opponent: 6 Keys
“Why? What If?” Questions
CLASSIC METHODS
of PROBLEM SOLVING
Socratic
Questions
NLP
approach: Reframing
Roger von Oech:
6 CPS steps
GE
Work-Out: Rattlers and
Pythons
GE Work-Out:
7 Steps
Problem
Solving Process at Toyota:
5-Why
▪
A3
McKinsey
approach to Strategic
Problem Solving
Fidelity Investment:
STRIDES model
Harvard Negotiation Project:
Separate People from Problem
Conflict Resolution: No-Lose
Method |