Business Processes

EBPM

 

8 Characteristics of Business Processes

 

By Howard Smith and Peter Fingar

    

 
 

① Large and complex

② Dynamic

③ Widely distributed and customized across boundaries

④ Long-running

⑤ Automated

⑥ Both "business" and "technical" in nature

⑦ Dependent on and supportive of the intelligence and judgment of humans

⑧ Difficult to make visible